Frequently Asked Questions

What payment methods do you offer?
We support various payment methods for affiliates, namely: Neteller, Skrill (Formerly known as Moneybookers), Bank Wire Transfer, EcoPayz, and Operator Account. If you have a method outside these, please get in touch with us.
What is the player site of the brand?
We have two brands:
Neon54 - https://neon54.com/en/
SlotsPalace - https://slotspalace.com/en/
What welcome offers do you have for new players?
Neon54 has several welcome bonuses for new players, each linked with a celebrity persona;
Kriss: Up to €1,000 in 3 bonuses
Miradona: 100% up to €500 + 100 Free Spins
SpoonDog: 10% cashback up to €200
Craft Punk: €1 Deposit = 1 Free Spin
David Bowle: 50% up to €1000
For more details on the welcome bonuses, you can visit https://neon54.com/en/promotions.

SlotsPalace has three different deposit offers that come in the form of a Welcome package.
1st deposit: 100% up to €500
2nd deposit: 75% up to €300
3rd deposit: 50% up to €200 and 50 free spins
For more details on the welcome bonuses, you can visit https://slotspalace.com/en/promotions.
What reward plan will I have upon signing up?
By default, you will have the following payout structure:
0 - €5000 = 30%
0 - €15000 = 35%
0 - €30000 = 40%
€30000+ = 45%
However, should you have any particular requests, please get in touch with the affiliate team, and we can happily discuss them with you.
Are there any player restricted countries?
Under our Curaçao license, we have several restricted countries from which we cannot accept players. These are Afghanistan, Belarus, Bulgaria, Curaçao, Cyprus, Côte d'Ivoire (Ivory Coast), Estonia, Iran, Iraq, Israel, Lithuania, Malta, Moldova, North Korea, Spain, Ukraine (including the territory of Crimea), United Kingdom, and the United States.
When do I get paid, and what is the minimum value?
The minimum value for payment is €100, and upon month end, you will receive your earnings within 20 days of invoice reception.
How often are stats updated?
We update our stats daily, roughly around 11 am GMT.
Do you support negative carryover?
No. None of our plans at MioMedia have negative carryover enabled.
What are your full invoicing details?
For full invoicing details, directly email us at affiliates@miomedia.com, and we will send them over to you.
What affiliate platform do you use?
We use the NetRefer platform.
How are players tracked?
Tracking tags are the ones that track all MioMedia players, and they are stored in cookies, having a lifetime of 90 days.
What media items do you have available?
We have various media items available via the affiliate interface, including an array of text links and banners of different sizes. If you are after a banner of a particular size, please get in touch with us.
Can I promote more than one brand?
Of course. At MioMedia, we welcome more traffic. You can create more marketing sources at ease via the Affiliate Interface > My Marketing Sources.